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Customers message businesses on WhatsApp because it's quick. The Fielda-AI WhatsApp assistant answers them in seconds, day or night, in plain English, and passes every enquiry to you with their details. It tells people it's an automated assistant and hands over to you when they want a person.
Get a free demo Try it now on WhatsApp See the full Fielda-AI suite →The problem
How it works
No new app to learn. Replies come from a dedicated business WhatsApp number.
A dedicated number on the WhatsApp Business platform. We handle the setup and Meta's approval.
Your services, opening hours, prices you want shared and the questions customers always ask.
Short, friendly replies in seconds. It asks what they need and takes their details.
An email with their name, number and what they want, plus a link to reply personally.
What's included
Customers get a reply in seconds, including evenings and weekends.
Names, numbers and what they want are saved and sent straight to you.
It says it's an automated assistant and hands over to you when someone wants a person.
Plain English, short replies, and only the facts we've given it. It never guesses.
Questions
Yes. WhatsApp's business platform needs a dedicated number, so we set one up for you and handle Meta's approval. It can't be used in the normal WhatsApp app at the same time. Every new enquiry reaches you by email with a link to reply to the customer yourself.
No. It tells customers it's an automated assistant, and if someone wants a person it says you will follow up personally.
It takes the booking request and passes it to you, or sends your booking link. We don't promise it writes straight into your diary, because that depends on which booking system you use.
It depends on your volume and what you want it to cover. Get in touch and we'll give you a straight number. Meta's approval for the business number is the part that takes longest, usually days rather than hours.
Get started
Tell us a bit about your business and we'll put together a live demo call, built around what you actually offer — free, no obligation.